NVQ Level 2 & Equivalent Course Contents

The table below details the requirements of the units that candidates must cover as part of their NVQ level 2 or equivalent course.

Unit Number

Title and Description

Required to complete for full NVQ qualification

Required to complete for NVQ equivalent course

202

Support the work of your team:

Requires you to show that you are able to work as part of a team and in a positive way contribute to the effectiveness of that team.

Asks you to demonstrate that you can suggest ways in which the team work might be improved but also show that you are able to maintain a positive attitude if your suggestions are not accepted

Yes

Yes

201

Assist with the provision of a pharmacy customer service:

Requires you to identify the needs of the customer showing that you are able to take account of peoples feelings.

Asks you to show that you can provide information and/or advice to the customer, ensuring that this is done in line with workplace procedures.

Asks you to show that you can deal with complaints, that will usually be about the quality of products or, on occasions, service and will be part of your everyday role.

This unit requires supervision by a pharmacist

Yes

No

203

Assist in the supply of prescribed items

Requires you to demonstrate how you would receive a prescription and to show how you will ensure client confidentiality is maintained

Covers the issuing of prescriptions to the client. This could be in a dispensary or the delivery of prescribed items outside the dispensary. You should always be aware of the limitations of your responsibilities and refer when necessary to the pharmacist or person in charge.

Yes

Yes

204

Assist with the assembly of prescribed items

Requires you to demonstrate that you can assemble prescribed items

Yes

Yes

205

Order, receive and store pharmaceutical stock

Requires you to demonstrate that you can correctly identify what needs to be ordered, order it from the correct supplier and accurately complete all necessary documentation.

Requires you to show how you would receive stock and deal with any problems. You will need to ensure that only stock that has been ordered are accepted and that this stock is in good condition

Covers the storage of stock and in particular the various conditions in which they will need to be stored, to ensure that they are maintained in good condition. You will need to show that you understand why it is important to keep the storage areas clean and tidy.

Yes

Yes

004

Ensure your own actions reduce the risk to health and safety:

Identify the hazards and evaluate the risks in your work place - requires you to show that you understand the health and safety requirements and policies in the work place, and that you check your own working practices and work area for any risk of you or others being harmed.

Reduce the risks to health and safety in your workplace - requires you to show you have taken steps to reduce those health and safety risks with which you might come in to contact during the course of your work. It covers carrying out tasks safely and in accordance with instructions and workplace requirements.        

Yes

Yes

Testimonials

We have over 100 candidates registered on our courses. Click here to read some of their comments